Episodes
April 1, 2021
34. Improve Your Interview Skills and Land Your Dream Job (Part 1)
Interviewing for your dream job can be one of the most nerve-racking times in anyone’s life. You can try so hard to nail the interview, but it’s also important to know that there is such a thing as over-preparing. This situa…
March 18, 2021
33. I’m Being Bullied and Harassed at Work-What Can I Do?
Nowadays, with all the training that supervisors and managers have to go through, you would think that harassment would no longer be a problem. Unfortunately, that is not the case. Given the recent news of harassment cases i…
Feb. 22, 2021
32. Working for a Great Boss - What Does it Look Like?
Working for a great boss, what does it look like? We sit down with Julian Torres to discuss his experience working for a great (and not so great boss) throughout his career. We also discuss management confrontation and the…
Jan. 30, 2021
31. What Makes a Leader a GREAT Leader?
Guest Ashley Vlcan and Dr. Ryan Giffen discuss what leadership looks like both in non-profit and for-profit organizations. They also discuss what terrible leaders look like and what can be done to become better at managing …
Dec. 30, 2020
30. How to Build and Improve Employee Loyalty
Are you loyal to your organization? Are you ready to quit once the job market becomes employee friendly again? How do you build employee loyalty and how do you improve employee retention through loyalty? These questions and …
Dec. 16, 2020
29. Employee Loyalty and Brand Alignment with Skot Waldron
How is creating a strong internal company brand linked to employee loyalty? How can leaders today build and maintain employee loyalty through internal branding? Skot Waldron helps answer these questions and provides guidanc…
Dec. 3, 2020
28. California Emergency COVID-19 Prevention Regulations
The State of California released its Emergency COVID-19 Prevention Regulations on December 2nd. These regulations became enforceable on Monday, November 30, 2020. If you're an employee or an employer, this is a must listen…
Nov. 13, 2020
27. Leadership & Management- What’s the Difference?
What's the difference between a leader and a manager? Leaders Inspire others while a manager hinders. Who do you want to be? Listen as Dr. Ryan Giffen discusses the difference based on inspiration from author Mark Sanborn …
Oct. 29, 2020
26. Developing a Strong Work Ethic
If you feel as though your work ethic could use improvement or that you need to get ahead of your apathy, listen is Dr. Giffen provides tips that can help you last through the workdays and stick to your business goals.
Sept. 29, 2020
25. Business Management Tips to Thrive in Today’s Market
During recent months, Coronavirus has threatened and changed businesses across the country and the globe. With stay-at-home orders, new safety regulations, and a changing (in some cases dwindling) market…..
Sept. 11, 2020
24. How to Maintain an ICONIC Mindset During Times of Uncertainty With Calvin Stovall
The things we cannot control, such as COVID19, Civil unrest, and political upheaval, continues to bring uncertainty in our lives. So many people are questioning their direction, career choices, or confused about where they …
July 31, 2020
23. The Cruise Industry and Travel Agencies Post COVID19 with Trapper Martin of Dream Vacations
Since March of 2020, the beginning of the COVID19 pandemic, the cruise industry has reported billions of lost revenue. Reports indicate Royal Caribbean and Carnival cruise lines collectively lost $6.4 Billion in revenue. In …
July 9, 2020
22. Employee Culture Fit & Hotel Revenue Generation Post COVID-19
The hospitality industry continues to be a leading example of resilience. With hotel occupancy, ADR, and RevPar in flux, hospitality executives continue to balance guests, employee safety, and profitability. Join Dr.
June 25, 2020
21. Avoiding Discrimination- Where is the Diversity & Inclusion Training?
The conversation continues since the last episode on Racial Bias in the Workplace. We’re going to discuss avoiding discrimination and signs to look for that your organization needs diversity and inclusion training. First,
June 12, 2020
20. Racial Bias In The Workplace
Traditionally, workplace policies are made by individuals that don't reflect the diversity of the organization. For example, policies may not address racial bias, workplace equity, or the consequences of an employee demonstr…
May 27, 2020
19. Dealing With Change – How Stoicism Can Help
With the COVID-19 pandemic sweeping the globe, everyone is dealing with change in one way or another. Students are adjusting to online classes as elementary schools to colleges are closed. Sports fans are watching reruns o…
May 14, 2020
18. How to Engage Your Employees in 5 Easy Steps
During any time of uncertainty, it is a good idea to boost morale around the workplace. Promote positive energy with your workers. One of the best ways to help improve performance is to think about how to promote high levels…
April 30, 2020
17. Managing Workplace Change & Remote Workers
Managing workplace change and dealing with change is tough, especially if you're new to remote work. In this episode, we discuss what a robust employee engagement plan looks like for business when dealing with change,
April 12, 2020
16. A Post Coronavirus View of the Hospitality Industry With Giovanni Prada
The future of the hospitality industry will bring many unprecedented changes. Giovanni Prada (Corporate Director of Integrated Marketing at PHG) and host Dr. Ryan Giffen discuss the future of the hospitality industry. A fo…
March 19, 2020
15. Special Report – CoronaVirus Response Act is Law | How to Manage Remote Workers
President Trump signed into law the Coronavirus Response Act on March 18, 2020. The law becomes effective in 15-days. The Act amends and expands FMLA on a temporary basis and provides emergency paid sick leave for employer…
March 17, 2020
13. COVID-19 and Mandatory Benefits for Employees
The Corona Virus (COIVD-19) continues to worry employees and employers alike. The Federal Government (and some States) have issued recommendations and guidelines expecting employers to comply. The U.S. House of Representat…
Feb. 29, 2020
12. Entrepreneurship and Women in Hospitality with Laurie Gray, Founder of The Pie Bar
Around 20% of small businesses fail in their first year and 50% don’t survive past five years. Not Laurie Gray, founder of the Pie Bar in Long Beach, California. In this episode, Dr. Giffen welcomes Laurie to the studio to…
Feb. 7, 2020
11. Accountability & Managing Small Businesses in California with Steve Sheldon of Epic Entertainment Group
Employee accountability and knowing how to navigate the legal climate in managing a California business is vital to the success of any organization. In this episode, Dr. Giffen briefly discusses what it takes to hold an em…
Jan. 23, 2020
10. A Culture Of Trust And What Poor Management Looks Like
Businesses fail to make good leadership hiring decisions 82% of the time. In fact, only 1 and 10 leaders on your team are considered "great." Why? It's because an assumption is made by leaders that all people should be pr…