Nov. 16, 2019

5. People Serving People-Hospitality is Needed Everywhere

5. People Serving People-Hospitality is Needed Everywhere

In this episode, Dr. Giffen argues the importance of all organizations adopting a hospitality 'people serving people' mentality. If you want customers to feel valued, cared for, and gain repeat business, you first start with hiring and retaining the r...


In this episode, Dr. Giffen argues the importance of all organizations adopting a hospitality 'people serving people' mentality. If you want customers to feel valued, cared for, and gain repeat business, you first start with hiring and retaining the r...