When it comes to having tough conversations with co-workers, it’s important to remember a few key things.
First, be clear about what you want to say. Avoid dancing around the truth, as Brene Brown says, because it’s unkind.
Second, make sure you’re speaking to the other person in a way that they will understand. Be respectful and try to see things from their perspective.
Finally, be open to hearing what they have to say in return.
If you can approach tough conversations in this way, you’ll be able to resolve any issues that come up and maintain a positive working relationship with your co-workers.
About Dr. Ryan Giffen:
With over 20 years of experience, Dr. Ryan Giffen is an expert in human relations and business culture. His career began in hospitality, leading operations and human resource departments for Fortune 500 companies and the like.
Not long after, Ryan found his passion for teaching and consulting. He earned a Ph.D. in Hospitality Management with a Human Resources focus from Iowa State University and now works as an assistant professor at California State University, Long Beach. For over a decade, he has continued to research and speak on organizational culture, relationship intelligence, and leadership effectiveness.
Ryan is also the founder of Inospire, a company helping bosses and employees build stronger relationships with one another as well as the host of the Corporate Shadow Podcast.
Connect with Dr. Ryan Giffen: